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RMA procedure for returns

As a manufacturer of high-end alarm and security systems, Securiton provides its customers with the highest level of quality. Nevertheless, as is the case everywhere technology is permanently deployed, repairs to our systems may become necessary.

Securiton has installed an RMA procedure for this eventuality. This ensures a smooth processing of returns.


For this reason, we would ask you to request an RMA number from us prior to returning any articles. This will help us ensure that your returns are processed in a timely manner.


Please select the correct form for your case from the attached documents. Please also note the respective appendix containing explanations on the RMA process.


Returns Form (DE)

Returns Form (EN)

Returns Form (FR)


Thank you for your assistance.


We will be happy to assist you with any questions you may have.


Telephone us on +49 (0)7841 6223-57 or send an e-mail to reparaturen@securiton.de